FAQ

Do you have questions about our cattery services? Below is a list of some of the frequently asked questions of our customers.

Here are Frequently Asked Questions -

The most essential thing to bring is an updated vaccination document of your cat. We will provide all trash trays, bowls, bed linens, toys and foods, yet are encouraged to bring the toys and bed linens of your cat if you want.

Do not stress, because cats can adjust to their atmosphere. As long as they fit, well looked after and fed, they are completely fine.

Obviously. If your cats get along well, we advise you to board them with each other

Cattery 365’s cattery uses heated beds. You can rest assured that your family pets will certainly be comfortable and cozy at all times.

Yes, we motivate you to bring deals with as well as playthings. Nonetheless, we can’t ensure their safe return must your animal ruin them.

Every cat at Cattery 365 is given with a tidy bed, however you rate to bring the bedding of your own cat if you like. Nonetheless, we can not ensure their safe return must your cat damage them.

In the event of your feline good friend falling ill, our neighborhood vet will certainly address make an assessment. Any type of expenditures incurred will certainly be paid at the duration of therapy and also will certainly be included in your boarding billing. Wherever possible, you’ll be telephoned as well as maintained updated of any kind of treatment needed.

Yes, you can, but we require seven days notification in the event of cancellation. Remember that terminations with less than 7 days notification will certainly incur total fee equilibrium to be paid. When the collection could be re-selled, a full or partial refund could be presented at our discretion relying on the case.

There’s no need for you to worry since Cattery 365 pride ourselves in our patience, know-how as well as treatment in making every guest feel cared for, special as well as relaxed. Also anxious cats will clear up quickly.

Any kind of cat that delights in the liberty of being outdoors in your house will absolutely need to adjust to his/her temporary holiday accommodation whilst you are away. They will definitely get lots of interest and additionally will certainly need points to have a good time with to keep them active and also avoid dullness. Constantly remember to bring lots of playthings to boost their passion.

We have lots of entirely inside cats that stay with us who are totally thrilled as well as likewise in your house in the cattery. The within section warranties that they can stay comfy as they are utilized to in your house, whilst there are bird’s-eye views and also fresh air for them to take pleasure in. The areas look onto a safety and security as well as safety corridor which offers defense against the components whilst not restricting their outdoors sights.

Our cattery adheres to strict regulations that state that all cats in the therapy of a cattery need to never have any type of contact with another cat throughout their remain. This minimizes any sort of health as well as wellness threat and furthermore guarantees that a high requirement of infection control is maintained. Every cat stays in the tool for the duration of the stay as well as is not also made it possible for out right into the safety and security and protection passage under any type of type of scenarios.

Lots of our consumers have never ever made use of a cattery previously frequently because they have actually never ever discovered one they enjoy with. We have good deals of ‘first-timers’– from small kittycats to truly senior cats and they usually deal with effectively with the correct treatment in addition to emphasis. We furthermore have a high degree of returning customers as well as likewise obtain a lot of referrals from a number of veterinarian groups in and around Dalry. A lot of consumers involve us using ‘word of mouth’ pointers.

There are numerous factors for people to require to use a cattery and also we are always thrilled to talk about any kind of sort of personal situations as well as to supply recommendations to consumers without dedication. We also very encourage brand-new or possible customers ahead and check out the cattery so that they can see the centers as well as countryside settings that we provide. It furthermore offers a chance for them to please us and also to talk worrying their cat’s needs.

Yes definitely, the last factor we want is for you to vanish on holiday as well as additionally are afraid. One of the most convenient approach is to email however a telephone call is great nevertheless please try to constrain those to our opening up hours. We are also pleased to upload pictures on our Facebook Group during their check out, if you have in fact made a booking with us you can join and likewise communicate.

Yes undoubtedly. We have various regular visitors with a variety of special requirements. Numerous of our guests need insulin shots, some have physical disabilities. We have a ramp we can attach to assist your cat in accessing greater locations as well as the simple layout of our cabins has actually verified to be fit to blind cats. We are furthermore pleased to fit cats with behavior issues. We will certainly constantly take our lead from you relating to just exactly how you want us to approach your cat. Do not think twice to call us to discuss any kind of type of special requirements your cat might have.